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Experiencing Comfort and Care: A Relative's Perspective on Fernhill Dedicated Dementia Care Home
Understanding the Environment
As a relative of a resident at Fernhill Dedicated Dementia Care Home, it is reassuring to witness the thoughtful environment tailored to the needs of those with dementia. Located in a serene setting, Fernhill offers residents the privacy and peace they need while being part of a supportive community. The home's design incorporates safety features and calming decor to create a nurturing atmosphere. It is comforting to know that my loved one is in a place where every detail is considered for their well-being and security.
Quality of Care and Staff
The staff at Fernhill are exceptional in their dedication and compassion. Each caregiver receives specialized training in dementia, ensuring they understand the unique challenges that this condition presents. It is evident in their interactions that they are not just caregivers, but companions who genuinely care about the residents' happiness and health. Regular updates and open communication with family members help us feel involved and informed about our loved one's progress and daily life.
Activities and Engagement
Fernhill offers a variety of activities designed to stimulate and engage residents, catering to varied interests and abilities. From arts and crafts to music sessions, each activity is geared towards enhancing cognitive and social skills while providing joy and enrichment. During visits, it is a delight to see residents participating eagerly, fostering a sense of community and belonging. These activities not only help maintain residents’ mental acuity but also bring them tremendous joy and fulfillment.
The Importance of Nutrition and Meals
Proper nutrition is vital, and Fernhill places a strong emphasis on providing balanced and delicious meals tailored to meet the dietary needs of their residents. Knowing that meals are prepared with care by nutritionists and culinary experts gives peace of mind. Staff members often encourage communal dining, which promotes social interaction and makes mealtime an anticipated and enjoyable part of the day. Special attention is paid to any dietary restrictions, ensuring each resident receives the necessary nutrition in a compassionate manner.
Feeling Safe and Loved: A Family Member's View on Fernhill Dementia Care Home
Getting to Know the Place
As someone who has a family member living at Fernhill Dementia Care Home, I am happy to see how nice the place is for people with dementia. Fernhill is in a quiet area, and it gives people both privacy and a friendly community. The building is designed to be safe and calming. Knowing that my family member is in a place where everything is planned for their health and safety makes me feel good.
How the Staff Care for Residents
The workers at Fernhill are amazing. They are kind and caring. They have special training to help people with dementia, so they know how to handle any challenges. They do not just look after the residents; they are their friends and care about their happiness. The staff keeps us up to date on how our family member is doing, so we feel included and informed.
Fun Activities
Fernhill has many fun things for residents to do. There are arts and crafts, music, and more, all made to help residents stay active and happy. These activities make the residents feel like they belong to a community. It is always a joy to see them have fun and feel fulfilled during visits.
Healthy Eating
Eating well is very important at Fernhill. They make sure to provide tasty and healthy meals that meet each resident's needs. Chefs and nutrition experts prepare the meals. Eating together is encouraged, which helps residents make friends and enjoy their meals more. The staff also makes sure to respect any special dietary needs.
Frequently Asked Questions
What services does Fernhill Dedicated Dementia Care Home provide?
Fernhill offers specialized dementia care, 24-hour support, personalized care plans, and a range of activities designed to enhance quality of life.
How are the care staff at Fernhill trained?
Care staff at Fernhill undergo rigorous and ongoing training specific to dementia care, ensuring they are well-equipped to provide compassionate and knowledgeable support.
What kind of activities are available for residents?
Fernhill provides a variety of dementia-friendly activities including art therapy, music sessions, gentle exercise, and reminiscence therapy to keep residents engaged.
How does Fernhill ensure the safety and security of its residents?
Fernhill is equipped with secure entry and exit points, round-the-clock supervision, and regular health monitoring to ensure the safety and well-being of all residents.
Can family members visit residents at any time?
Fernhill encourages family visits to support residents’ emotional well-being, with flexible visiting hours to accommodate relatives.
Are meals provided and can dietary needs be accommodated?
Fernhill provides nutritious meals tailored to meet individual dietary needs, whether due to health concerns or personal preference.
What support is available for families of residents?
Fernhill offers ongoing support for families, including counseling, support groups, and regular updates on the resident's well-being and progress.
How is healthcare managed at Fernhill?
On-site healthcare professionals work closely with local NHS services to ensure residents have access to necessary medical care and appointments are managed smoothly.
What is the process for admission to Fernhill?
The admission process includes an initial assessment, followed by discussions with family members to ensure Fernhill can meet the resident’s care needs.
Is there a trial period available before committing to long-term care?
Yes, Fernhill offers trial stays so families and residents can assess whether the home meets their needs before making a long-term commitment.
How does Fernhill handle end-of-life care?
Fernhill provides compassionate end-of-life care, ensuring residents' comfort and dignity, while offering support to families during this sensitive time.
What are the visiting protocols during COVID-19?
Fernhill follows government guidelines, including safety measures like PPE, social distancing, and virtual visits to ensure resident and visitor safety during the pandemic.
How are rooms and communal areas maintained?
Rooms and communal areas are cleaned daily by dedicated housekeeping staff to maintain high hygiene standards, with additional deep cleans as required.
Does Fernhill have outdoor spaces for residents?
Yes, Fernhill has secure garden areas where residents can safely enjoy outdoor activities and fresh air.
What feedback or reviews have other relatives shared about Fernhill?
Many relatives commend Fernhill for its caring staff, supportive environment, and the noticeable positive impact on their loved ones’ quality of life.
What does Fernhill Dementia Care Home do?
Fernhill Dementia Care Home helps people with memory problems. They have special staff to take care of them. They make sure everyone is safe and happy. They offer fun activities and support every day.
If you need help, you can ask someone you trust to explain. You can also use tools like speech-to-text or audiobooks to understand better.
Fernhill helps people with dementia. They have care all day and night. They make special plans to help each person. There are fun activities to make life better.
How do the helpers at Fernhill learn what to do?
The care workers at Fernhill get a lot of training. They learn how to help people with dementia really well. They keep learning all the time so they can give kind and smart support.
What fun things can people living here do?
Fernhill offers activities that help people with memory problems feel happy and involved. These activities include art, music, light exercise, and talking about past memories.
How does Fernhill keep its residents safe and secure?
Fernhill works hard to make sure everyone is safe.
Here are some ways they do it:
- They have staff who take care of people all the time.
- They lock the doors at night to keep everyone safe.
- There are cameras to watch for any danger.
- They have fire alarms to warn people if there is a fire.
If you want to feel safer, here is a tool you can use:
- Ask a trusted adult to explain things you don't understand.
- Make a list of emergency phone numbers to call if you need help.
Fernhill is a safe place where people live. It has special doors to keep everyone safe. There are people watching over the place all the time, day and night. They also check how everyone is feeling and make sure they are healthy. This helps to keep everyone safe and happy.
Can family come to visit whenever they want?
Fernhill likes family visits because they make people happy. You can visit when it is a good time for you. This helps everyone feel better.
Do you give food and can you make special meals?
Fernhill gives healthy meals. These meals are made special for each person. This helps with health needs or what someone likes to eat.
How can families get help?
There are ways to help families of people who live here. Families can talk to staff for support. They can also use tools like pictures or videos to understand more.
Fernhill helps families in different ways. They offer talking sessions to help with feelings. There are also groups where families can meet and talk. They give updates on how the person living there is doing.
How do people at Fernhill get healthcare?
At Fernhill, we make sure everyone gets the help they need to be healthy. Here is how we do it:
- Doctors: We have doctors who visit to check on everyone.
- Nurses: Nurses are there to help with medicine and daily care.
- Check-ups: Regular check-ups help us make sure everyone stays healthy.
- Support: We have people to talk to if you feel worried or upset.
If you need extra help, you can:
- Ask an adult for help.
- Use pictures or a chart to show how you feel.
- Write down your questions and show them to someone.
We are here to help you feel good and stay well!
Healthcare workers at the site help people see doctors and get medical care. They work with the local NHS services to make sure it is easy for everyone to get the care they need.
How do you get into Fernhill School?
The steps to join Fernhill School are:
- Fill out a form to say you want to join.
- Visit the school and meet the teachers.
- The school will let you know if you can join.
You can ask a family member or friend to help. Use pictures or a calendar to help remember the steps.
First, we check what care the new person needs. Then, we talk to their family to make sure we can take care of them at Fernhill.
Can I try long-term care before saying yes?
Do you want to see if long-term care is right for you? Maybe you can try it out first. Ask if there is a short time you can test it before you decide. You can also ask a family member or friend to help you with questions.
Yes, Fernhill lets people stay for a short visit first. This helps families and residents see if they like it before deciding to stay longer.
What does Fernhill do to help people who are very sick?
Fernhill is a place that takes care of people at the end of their lives. They make sure people are comfortable and treated with respect. They also help families during this difficult time.
What are the rules for visiting during COVID-19?
Here are the rules for visiting during COVID-19:
- Wear a mask. This helps keep everyone safe.
- Keep some space. Stay a bit away from other people.
- Wash your hands. Use soap and water often.
- Follow signs. Look for instructions and follow them.
- If you feel sick, stay home. It’s important to rest and keep others safe.
If you need help, ask someone you trust. They can explain more.
Fernhill follows the rules from the government. They use things like safety gear, keep people apart, and have online visits to keep everyone safe during the pandemic.
Who looks after the rooms and shared spaces?
Every day, our cleaning staff tidy up the rooms and shared spaces to keep everything very clean. If needed, they do an extra big clean to make sure it is super tidy.
Does Fernhill have outdoor spaces for people to use?
Yes, Fernhill has places outside where people can go. They have gardens and areas where residents can sit and enjoy fresh air.
If you need help reading, ask someone you trust to read with you or use an app that reads text out loud.
Yes, Fernhill has safe gardens. People who live there can enjoy being outside and get fresh air.
What do other families say about Fernhill?
Many family members say Fernhill is a good place. They like the kind workers and how they help. Fernhill makes life better for their family members.
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- Ergsy carfully checks the information in the videos we provide here.
- Videos shown by Youtube after a video has completed, have NOT been reviewed by ERGSY.
- To view, click the arrow in centre of video.
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- You may need to turn these on, and choose your preferred language.
- Go to the video you'd like to watch.
- If closed captions (CC) are available, settings will be visible on the bottom right of the video player.
- To turn on Captions, click settings .
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