Colten Care values - montage of all 5 short films

Colten Care’s core values focus on kindness, care, and compassion. These underpin every aspect of our service from our interaction with residents to our engagement with the community.

Colten Care ensures quality care by adhering to strict regulatory standards and employing highly trained, dedicated staff who provide personalized care tailored to each resident’s needs.

Residents at Colten Care can enjoy a variety of activities including social gatherings, arts and crafts, fitness classes, and outings, all aimed at promoting physical and mental well-being.

Family and friends are encouraged to be involved in the care process through regular communication, meetings, and participation in events and activities, ensuring a supportive network for residents.

Colten Care provides specialised care for residents with dementia, including tailored activities, secure environments, and staff trained in dementia care best practices to ensure safety and comfort.

Yes, meals are provided and can be tailored to meet specific dietary requirements. Our chefs prepare nutritious and varied menus to cater to all health and preference needs.

Personal care and hygiene are prioritised with dignity and respect, ensuring residents feel comfortable and confident in their daily routines, assisted by our caring staff.

Colten Care encourages independence by providing residents with choices in their daily activities and care plans, fostering an environment where they can maintain control over their lives.

Colten Care homes are equipped with comfortable lounges, gardens, dining areas, and activity rooms to enhance the living experience of residents and provide varied spaces for relaxation and engagement.

Pets are welcome to visit and in some cases, residents can have pets live with them, as animals can provide comfort and companionship, subject to certain guidelines.

Colten Care has trained staff and procedures in place to handle medical emergencies effectively, ensuring that residents receive prompt medical attention when needed.

The process involves an initial consultation, assessment of needs, a tour of the facility, and discussions to ensure that the home can meet the prospective resident’s needs and preferences.

Care plans are developed in collaboration with residents, families, and staff, and are regularly reviewed and updated to reflect any changes in the resident’s needs or preferences.

Yes, Colten Care incorporates technology to enhance resident care and engagement, including tools for communication, entertainment, and health monitoring.

Colten Care invests in ongoing staff training and development, ensuring that team members are knowledgeable about the latest care practices and are equipped to provide the highest level of care.