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What should I do in case of a medical emergency while in the EU?

What should I do in case of a medical emergency while in the EU?

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Medical Emergency in the EU: A Guide for UK Travelers

Understanding EU Emergency Numbers

In the event of a medical emergency while in the EU, the first thing you need to know is the emergency contact number: 112. This number is free of charge and works throughout the EU for any emergency assistance you may require.

If you need an ambulance or immediate medical help, dialing 112 will put you through to the local emergency services. Keep this number accessible at all times when traveling.

Using Your GHIC or EHIC

Before you travel, ensure you have a Global Health Insurance Card (GHIC) or a European Health Insurance Card (EHIC). These cards allow you to access state-provided healthcare in EU countries at reduced costs or sometimes free of charge.

Present your card at the medical facility when seeking treatment. Remember that your GHIC or EHIC covers medical care that is necessary until your planned return to the UK.

Arranging Medical Treatment

Once you have made contact with emergency services, they may direct you to the nearest hospital or send an ambulance. If your condition allows, you may proceed directly to the nearest hospital with emergency care facilities.

Always carry some form of identification and your GHIC or EHIC card, as you will need these for the hospital's admissions process.

Contacting Your Travel Insurance Provider

In addition to using your GHIC or EHIC, it's essential to contact your travel insurance provider as soon as possible. They can offer guidance on further steps and help facilitate any additional care you may need.

Your policy might cover expenses not included under the GHIC/EHIC scheme, such as air ambulance or repatriation to the UK, so ensure you know what coverage your policy offers.

Communicating with Local Authorities

Most medical facilities will have English-speaking staff, but it's advantageous to know basic phrases in the local language. A language barrier should not deter you from seeking help promptly.

If needed, contact the nearest British embassy or consulate. They can provide support and advice, especially if you encounter difficulties navigating the local healthcare system.

Planning Ahead and Staying Prepared

It's always wise to have a plan in place before traveling. Keep a list of emergency contacts and relevant documentation like your GHIC/EHIC and travel insurance policy easily accessible.

Consider keeping a small medical kit and note down any essential medical information like allergies and current medications you are taking. Preparedness can make all the difference in an emergency.

Frequently Asked Questions

What is the emergency phone number in the EU?

The universal emergency phone number in the EU is 112.

Who should I call first in a medical emergency?

Immediately call 112 for any medical emergencies to get assistance from local emergency services.

What details should I provide when calling 112?

Provide your location, the nature of the emergency, the number of people involved, and any known medical conditions.

How do I find the nearest hospital?

Use a map app on your smartphone to locate nearby hospitals or ask local authorities for directions.

Will the 112 operators speak English?

Yes, 112 operators generally speak multiple languages, including English.

Is medical care free in the EU if I have a medical emergency?

Emergency medical care is often available to everyone, but non-residents may need to cover the costs. It's advisable to have travel insurance.

What documents should I have for a medical emergency in the EU?

Carry your passport, travel insurance details, and European Health Insurance Card (EHIC) if applicable.

What is the European Health Insurance Card (EHIC)?

The EHIC gives you access to medically necessary state-provided healthcare during a temporary stay in the EU at reduced cost or sometimes for free.

Can I use my EHIC in all EU countries?

Yes, the EHIC is valid in all EU and EEA countries as well as Switzerland.

What should I do if I don't have an EHIC?

You should contact your travel insurer for assistance or prepare to pay for services and claim reimbursement later.

Can I get prescription medicine without a prescription in the EU?

Most pharmacies will require a prescription for medication, but some emergency medications can be obtained after consulting a pharmacist or doctor.

Are pharmacies easy to find in the EU?

Yes, pharmacies are widely available in most EU cities and often recognizable by a green cross sign.

Can I bring my medicine into the EU?

Yes, but check regulations for controlled substances, and carry prescriptions and a doctor's note if necessary.

What if I need translation help during a medical emergency?

Many larger hospitals have translation services. You can also use phone translation apps or contact your embassy for assistance.

Will I be treated in my own language in the EU?

Medical staff may not speak your language, but hospitals often provide translation services or have staff who speak English.

Is ambulance service free in the EU?

Ambulance services may incur a fee depending on the country and circumstances, so it's best to have travel insurance.

Should I go to a public or private hospital?

Public hospitals are generally recommended for emergency care as they are more likely to accept EHIC. Private hospitals might require upfront payment.

What should I do if I lose consciousness and am alone?

If you have a medical bracelet, wear it. Ensure that your phone has backup contacts who can be reached in emergencies.

How can I ensure quick help if I'm traveling alone?

Share your itinerary with someone and keep emergency contacts updated on your phone. Also, keep your phone fully charged.

What should I do after receiving emergency treatment?

Get all documentation of your treatment, inform your travel insurer, and follow up with your doctor when you return home.

Useful Links

Useful Links : What should I do in case of a medical emergency while in the EU?
NHS - Medical care when visiting the EU

Information on the European Health Insurance Card (EHIC) and Global Health Insurance Card (GHIC) for travel to the EU.
NHS Inform - Healthcare for Travellers

Advice for UK residents on accessing healthcare while travelling within the EU.
British Red Cross - Health Advice for International Travel

Health and safety tips for those traveling abroad, including the EU.
NHS - Who can use the EHIC

Details on who is eligible to use the EHIC while travelling in the EU.
NHS Choices - Going Abroad

Essential information for UK residents on staying healthy while travelling in the EU.
Important Information On Using This Service


This website offers general information and is not a substitute for professional advice. Always seek guidance from qualified professionals. If you have any medical concerns or need urgent help, contact a healthcare professional or emergency services immediately.

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