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Reporting a Death Using the Tell Us Once Service - Sign Language Version
Introduction
In the United Kingdom, the Tell Us Once service helps you report a death to most government organizations in one go. It's especially convenient for those who might not know all the departments that need to be informed. The service is also available in sign language, ensuring inclusivity and accessibility for the deaf community.
How to Access the Sign Language Version
To use the Tell Us Once service with sign language support, you can request an interpreter when booking your initial appointment to register the death. This ensures that you receive the help you need in your preferred language.
Step-by-Step Guide
1. Register the death: Schedule an appointment with your local registrar's office and inform them you need sign language support. The registrar will provide you with a unique reference number that you can use for the Tell Us Once service.
2. Contact Tell Us Once: You can access the service online, by phone, or in person. When accessing online, ensure you have enabled any necessary accessibility features. You will need your reference number and the deceased's details.
3. Provide required information: The service will ask for various details about the deceased, such as their National Insurance number, driving license, passport number, and any benefits they were receiving.
After Reporting the Death
Once you have used the Tell Us Once service, it will notify the relevant government departments and services, such as HM Revenue and Customs, the Department for Work and Pensions, and local councils. This helps to stop services and benefits and adjust records accordingly.
Help and Support
If you need further assistance with the Tell Us Once service, you can contact their helpline. They are equipped to provide support in various accessible formats, including sign language via video relay services. This ensures you have the support you need throughout the process.
Conclusion
Using the Tell Us Once service can simplify the process of handling affairs after a death, especially with sign language support available. It is a valuable resource that ensures all necessary government departments are informed efficiently and accurately, providing you with more time to focus on other important matters.
Frequently Asked Questions
What is the Tell Us Once service?
The Tell Us Once service allows you to report a death to most government organisations in one go, which helps to simplify the process during a difficult time.
Who can use the Tell Us Once service?
You can use the Tell Us Once service if you have registered the death with the registrar. It is available to the next of kin, a family member, or an appointed person handling the affairs of the deceased.
What information do I need to use the Tell Us Once service?
You will need details of the deceased such as their date of birth, National Insurance number, driving license number, vehicle registration numbers, their passport, and details of any benefits or services they were receiving.
How do I access the Tell Us Once service?
You can access the service online, by phone, or in person at a local council office.
Which government departments are notified using the Tell Us Once service?
The Tell Us Once service notifies several government departments including the Department for Work and Pensions (DWP), HM Revenue and Customs (HMRC), the Passport Office, the Driver and Vehicle Licensing Agency (DVLA), and local council services.
Is there a cost for using the Tell Us Once service?
No, the Tell Us Once service is free of charge.
Can I use the Tell Us Once service if the death occurred abroad?
Yes, but first you need to register the death with the local authorities abroad and then provide the necessary documentation to your local UK registrar.
How long after the death can I use the Tell Us Once service?
You should use the service as soon as possible after registering the death.
Can I use the Tell Us Once service if I am not the next of kin?
Yes, you can use the service if you are an appointed person handling the deceased's affairs.
What happens if I don’t use the Tell Us Once service?
If you choose not to use the Tell Us Once service, you will need to contact each government department individually to report the death.
What is the process of reporting a death online using the Tell Us Once service?
To report a death online, you will need the unique reference number provided by the registrar. Enter this number on the Tell Us Once website, then follow the on-screen instructions to complete the process.
How does Tell Us Once service help with handling pensions and benefits?
The Tell Us Once service notifies the Department for Work and Pensions (DWP), which helps to stop payments that the deceased was receiving and assess any overpayments or future entitlements.
Can I get assistance if I have difficulty using the Tell Us Once service online?
Yes, you can contact the Tell Us Once helpline for assistance or visit your local council office for help in person.
Can I use the Tell Us Once service to update address information for other family members?
No, the service is specifically for reporting a death. It does not update address information for surviving family members.
How do I get the Tell Us Once reference number?
You will receive the Tell Us Once reference number from the registrar when you register the death.
Useful Links
Useful links from: What to do when someone dies
- NHS - What to do when someone dies A comprehensive guide from the NHS detailing the steps you need to take immediately after someone dies, including how to register a death and arrange a funeral.
- Cruse Bereavement Support Cruse Bereavement Support offers a range of services to help people cope with the loss of a loved one, including a free helpline, local services, and an online chat support.
- Citizens Advice - What to do when someone dies Citizens Advice provides detailed information on the practical steps to take when someone dies, such as dealing with the will, finances, and property.
- Mind - Bereavement Mind offers resources and support for those grieving, including how to cope with bereavement, where to get help, and tips for supporting others.
Useful links from: Planning for your funeral
- NHS - Planning your own funeral Official NHS guidance on planning your own funeral, including the steps to take and considerations to make.
- Age UK - Planning for the end of life Age UK's resources to help you plan for the end of life, which includes funeral planning and making arrangements.
- Marie Curie - Planning ahead Marie Curie provides extensive information on planning ahead, including how to arrange a funeral.
- Dying Matters - Planning Ahead Dying Matters offers resources and advice on preparing for end of life, including funeral planning.
Useful links from: Reporting a death using the "Tell Us Once" service
- Tell Us Once - GOV.UK The official GOV.UK page explaining the 'Tell Us Once' service, which allows you to report a death to most government organisations in one go.
- NHS - What to do when someone dies NHS guide on what to do after someone's death, including registering the death and using the 'Tell Us Once' service.
- Citizens Advice - When someone dies Citizens Advice page providing a comprehensive guide on the steps to take after someone dies, including the 'Tell Us Once' service.
- Cruse Bereavement Support Cruse Bereavement Support page offering practical help and guidance on funeral arrangements, including using the 'Tell Us Once' service.
Useful links from: Funeral Costs - Where to get help? - Community Legal Education
- NHS - Help paying for a funeral Information on how the NHS can assist with funeral costs, including details on eligibility and how to apply for financial help.
- Turn2us - Funeral Assistance Turn2us is a national charity that provides practical help and information on accessing financial support for funeral costs.
- Citizens Advice - Help with Funeral Costs Citizens Advice provides guidance on how to get help with funeral costs, including information on the Funeral Expenses Payment.
- Bereavement Advice Centre The Bereavement Advice Centre offers support and advice on managing funeral costs and understanding your financial options.
Useful links from: Child Bereavement
- NHS - Coping with bereavement This page on the NHS website offers guidance on how to cope with grief after bereavement or loss, including information on where to get more support.
- Child Bereavement UK Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.
- Winston's Wish Winston’s Wish is the UK’s first childhood bereavement charity, providing services to support bereaved children and young people.
- Cruse Bereavement Support Cruse Bereavement Support offers face-to-face, telephone, email and website support to people who are feeling overwhelmed by grief.
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