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Fernhill Dedicated Dementia Care Home - a relatives perspective

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Experiencing Comfort and Care: A Relative's Perspective on Fernhill Dedicated Dementia Care Home

Understanding the Environment

As a relative of a resident at Fernhill Dedicated Dementia Care Home, it is reassuring to witness the thoughtful environment tailored to the needs of those with dementia. Located in a serene setting, Fernhill offers residents the privacy and peace they need while being part of a supportive community. The home's design incorporates safety features and calming decor to create a nurturing atmosphere. It is comforting to know that my loved one is in a place where every detail is considered for their well-being and security.

Quality of Care and Staff

The staff at Fernhill are exceptional in their dedication and compassion. Each caregiver receives specialized training in dementia, ensuring they understand the unique challenges that this condition presents. It is evident in their interactions that they are not just caregivers, but companions who genuinely care about the residents' happiness and health. Regular updates and open communication with family members help us feel involved and informed about our loved one's progress and daily life.

Activities and Engagement

Fernhill offers a variety of activities designed to stimulate and engage residents, catering to varied interests and abilities. From arts and crafts to music sessions, each activity is geared towards enhancing cognitive and social skills while providing joy and enrichment. During visits, it is a delight to see residents participating eagerly, fostering a sense of community and belonging. These activities not only help maintain residents’ mental acuity but also bring them tremendous joy and fulfillment.

The Importance of Nutrition and Meals

Proper nutrition is vital, and Fernhill places a strong emphasis on providing balanced and delicious meals tailored to meet the dietary needs of their residents. Knowing that meals are prepared with care by nutritionists and culinary experts gives peace of mind. Staff members often encourage communal dining, which promotes social interaction and makes mealtime an anticipated and enjoyable part of the day. Special attention is paid to any dietary restrictions, ensuring each resident receives the necessary nutrition in a compassionate manner.

Frequently Asked Questions

What services does Fernhill Dedicated Dementia Care Home provide?

Fernhill offers specialized dementia care, 24-hour support, personalized care plans, and a range of activities designed to enhance quality of life.

How are the care staff at Fernhill trained?

Care staff at Fernhill undergo rigorous and ongoing training specific to dementia care, ensuring they are well-equipped to provide compassionate and knowledgeable support.

What kind of activities are available for residents?

Fernhill provides a variety of dementia-friendly activities including art therapy, music sessions, gentle exercise, and reminiscence therapy to keep residents engaged.

How does Fernhill ensure the safety and security of its residents?

Fernhill is equipped with secure entry and exit points, round-the-clock supervision, and regular health monitoring to ensure the safety and well-being of all residents.

Can family members visit residents at any time?

Fernhill encourages family visits to support residents’ emotional well-being, with flexible visiting hours to accommodate relatives.

Are meals provided and can dietary needs be accommodated?

Fernhill provides nutritious meals tailored to meet individual dietary needs, whether due to health concerns or personal preference.

What support is available for families of residents?

Fernhill offers ongoing support for families, including counseling, support groups, and regular updates on the resident's well-being and progress.

How is healthcare managed at Fernhill?

On-site healthcare professionals work closely with local NHS services to ensure residents have access to necessary medical care and appointments are managed smoothly.

What is the process for admission to Fernhill?

The admission process includes an initial assessment, followed by discussions with family members to ensure Fernhill can meet the resident’s care needs.

Is there a trial period available before committing to long-term care?

Yes, Fernhill offers trial stays so families and residents can assess whether the home meets their needs before making a long-term commitment.

How does Fernhill handle end-of-life care?

Fernhill provides compassionate end-of-life care, ensuring residents' comfort and dignity, while offering support to families during this sensitive time.

What are the visiting protocols during COVID-19?

Fernhill follows government guidelines, including safety measures like PPE, social distancing, and virtual visits to ensure resident and visitor safety during the pandemic.

How are rooms and communal areas maintained?

Rooms and communal areas are cleaned daily by dedicated housekeeping staff to maintain high hygiene standards, with additional deep cleans as required.

Does Fernhill have outdoor spaces for residents?

Yes, Fernhill has secure garden areas where residents can safely enjoy outdoor activities and fresh air.

What feedback or reviews have other relatives shared about Fernhill?

Many relatives commend Fernhill for its caring staff, supportive environment, and the noticeable positive impact on their loved ones’ quality of life.

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Important Information On Using This Service
  • Ergsy carfully checks the information in the videos we provide here.
  • Videos shown by Youtube after a video has completed, have NOT been reviewed by ERGSY.
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Using Subtitles and Closed Captions
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  • If closed captions (CC) are available, settings will be visible on the bottom right of the video player.
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