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Am I eligible to reclaim car finance commission?

Am I eligible to reclaim car finance commission?

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What is car finance commission?

Car finance commission is a payment made by the lender to the dealer or broker for arranging your finance agreement. In many cases, this commission was not clearly explained to the customer at the point of sale.

The issue has come under scrutiny because some commission arrangements may have encouraged higher interest rates or created a conflict of interest. If this happened without proper disclosure, you may be entitled to complain.

Who may be eligible to reclaim it?

You may be eligible if you took out car finance through a dealer, broker, or car supermarket and were not told about commission. This applies to many PCP and hire purchase agreements used in the UK.

Eligibility can depend on the type of commission arrangement, how the deal was sold, and whether the commission was disclosed in a clear and fair way. Even if your finance agreement has ended, you may still be able to raise a complaint.

What signs suggest you could have a claim?

You may have a possible claim if the dealer arranged the finance and you did not know they were paid commission. It may also be relevant if you were not given enough information to understand how the finance offer was chosen.

If the interest rate seemed higher than expected, or you were not offered a proper explanation of the finance options, that could also be a warning sign. Older agreements are not automatically excluded, but each case needs to be checked on its facts.

What information do you need?

To assess eligibility, it helps to gather your finance agreement, the vehicle details, and any paperwork from the dealer or broker. Old emails, statements, and letters can also be useful.

If you do not have the documents, you can still ask the lender for a copy. Many people no longer have full records, especially if the agreement was taken out several years ago.

Can you complain now?

Yes, in many cases you can still complain to the lender directly. You do not usually need to pay a claims company to do this on your behalf.

If your complaint is rejected, you may be able to take the matter to the Financial Ombudsman Service. The process can take time, but making a complaint is often the first step in finding out whether you are eligible to reclaim car finance commission.

What should you do next?

Start by checking who arranged your finance and whether commission was mentioned in the paperwork. If you are unsure, you can contact the lender and ask for a copy of the agreement and commission information.

If you believe the commission was not properly disclosed, submit a complaint in writing. Keep copies of everything you send, as this can help if you need to escalate the matter later.

Frequently Asked Questions

Car finance commission reclaim eligibility refers to whether a borrower may be entitled to challenge or recover commission that was paid by a lender to a broker or dealer in a car finance agreement. Eligibility usually depends on the finance type, when the agreement was taken out, whether commission was disclosed, and whether the commission arrangement may have been unfair or undisclosed.

People who took out car finance through a broker, dealer, or lender may be eligible for car finance commission reclaim eligibility if commission was involved and the arrangement was not properly disclosed or may have created unfair treatment. Eligibility can depend on the agreement details, the date of the finance, and the commission structure used.

Car finance commission reclaim eligibility may apply to hire purchase, personal contract purchase, and some other car finance agreements where a broker or dealer received commission from the lender. The exact eligibility depends on how the finance was arranged and whether the commission terms were transparent and fair.

Yes, car finance commission reclaim eligibility can depend on when the agreement was signed because regulatory standards and disclosure practices changed over time. Older agreements may be more likely to raise questions if commission was not clearly explained, but each case depends on its own facts.

Not always. Car finance commission reclaim eligibility may still exist if the commission was not adequately disclosed, even if you do not have direct proof of concealment. Documents such as the finance contract, dealer paperwork, and lender statements can help assess what was disclosed.

Yes, buying through a dealer does not prevent car finance commission reclaim eligibility. In fact, dealer-arranged finance is often where commission issues arise, because dealers may have been paid by lenders for introducing the finance agreement.

Possibly, but car finance commission reclaim eligibility is usually stronger where disclosure was inadequate, unclear, or misleading. If commission was fully and clearly disclosed and the arrangement was fair, eligibility may be limited, though the exact circumstances matter.

Yes, car finance commission reclaim eligibility can still apply even if you no longer own the vehicle. The key issue is whether you entered into a finance agreement that involved commission and whether that commission may have been improperly handled.

Yes, joint borrowers may still have car finance commission reclaim eligibility if the agreement involved commission that may not have been properly disclosed or was unfair. Either borrower may be able to raise a complaint depending on their role in the agreement.

Useful documents for car finance commission reclaim eligibility include the finance agreement, key facts document, dealer correspondence, lender statements, and any paperwork showing how the commission was arranged. These records help determine whether commission was present and how it was disclosed.

You can assess car finance commission reclaim eligibility by checking whether a broker or dealer arranged the finance, whether commission was paid by the lender, and whether that commission was clearly explained to you. If you are unsure, reviewing your contract documents or requesting your finance records can help.

Yes, car finance commission reclaim eligibility can apply to PCP finance if the agreement involved commission paid to the dealer or broker and the disclosure or fairness of that commission is in question. PCP agreements are commonly reviewed for this issue.

Yes, car finance commission reclaim eligibility can apply to hire purchase agreements where a dealer or broker received commission from the lender. The important factors are whether commission existed, how it was disclosed, and whether the arrangement may have been unfair.

Poor credit does not automatically stop car finance commission reclaim eligibility. In some cases, borrowers with poorer credit may have been placed into finance arrangements where commission incentives influenced the deal, which can make eligibility relevant.

No, car finance commission reclaim eligibility does not usually require the finance to be fully settled first. A live agreement may still be reviewed if commission was involved and there are concerns about disclosure or fairness.

Yes, accepting the finance does not automatically remove car finance commission reclaim eligibility. If important commission information was not properly disclosed or if the arrangement was unfair, you may still have grounds to complain or reclaim.

Lender discretion can affect car finance commission reclaim eligibility because some commission structures allowed dealers or brokers to influence the interest rate or terms. If that discretion was not properly disclosed, it may strengthen an eligibility review.

Car finance commission reclaim eligibility may cover refinancing or rolling over old finance if the new agreement also involved commission paid to a broker or dealer. Each agreement should be considered separately because the commission and disclosure may differ.

Yes, if you believe you have car finance commission reclaim eligibility, you can complain to the lender or finance provider and ask them to review the commission arrangement. If you are not satisfied with the response, you may be able to escalate the complaint through the appropriate dispute process.

The easiest way to check car finance commission reclaim eligibility is to find your finance agreement and any related paperwork, then look for signs that a dealer or broker arranged the finance and may have received commission. If the documents are unclear, you can request a copy of your agreement and ask the lender to confirm whether commission was paid.

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